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Customer Service and Reception Jobs London - Find Customer Service and Reception Jobs

London Home Page > Jobs > Customer Service and Reception > RECEPTION TEAM MEMBER


Posted on: Monday 28 October
Posting no: 8239696453

NNUAL BONUS offered as well as fantastic benefits (generous hotel discounts, excellent training and development opportunities)

The hotel comprises of 178 bedrooms, 9 Conference Rooms, Elements Restaurant & Bar, Indoor swimming pool, fitness room.

Novotel UK has over 31 hotels, spread over key cities throughout England, Scotland and Wales.
Novotel Hotels are part of Accor Hospitality, which has over 3,800 hotels in 90 countries. Accor Hospitality is the world leader in economy and midscale hotels.

In 2008, Accor UK & Ireland were commended for the second year running in the prestigious Caterer and Hotelkeeper national Best Places to Work in Hospitality awards.

In this role you ensure guests receive a warm welcome and assistance as requested in line with Service Extraordinaire standards:

Duties include:

-To carryout all necessary operations when guests arrive and depart (check-in/ check-out)
-Respond to a wide range of guest requests and promote hotel facilities
-Manage invoicing payments and cash operations during the day shift
-Check the room reportand keep housekeeping informed of any modifications
-To take reservations and business enquiries out of office hours.

Spotlight on personality:

-Guest-oriented and service minded
-Good interpersonal skills
-Sales oriented
-Ability to listen and anticipate
-Diplomacy and self-control
-Well organised

Contact the ad poster

 Contacts of a commercial nature will NOT be entertained
phone: Sylvie Gallon on 01895 431 431