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Customer Service and Reception Jobs London - Find Customer Service and Reception Jobs

London Home Page > Jobs > Customer Service and Reception > Reception Manager

Reception Manager

Posted on: Sunday 20 October
Posting no: 3925505582

Guoman and Thistle Hotels are looking for a customer focused Reception Manager based at Thistle City Barbican Hotel which is located in the heart of the City of London. The hotel boasts 463 bedrooms, a restaurant, 2 bars, 13 meeting and event rooms and a leisure club.

As a Reception Manager you must have experience in a Front Office role with experience at supervisory or managerial level. You must be self-motivated and be an inspirational leader, who believes in delivering the best possible standards in guest service, continually leading your team by example. The role requires excellent interpersonal skills to handle guest complaints and improving departmental performance. You will be fully responsible for the Reception Team and will report to the Operations Manager. Candidates should have experience in Opera or an equivalent system.

The salary offered is £20k per annum plus additional benefits such as pension and healthcare schemes, discounted hotel rates for self and family, a range of online benefits and support with further personal development.

In exchange for your commitment and skills, you will have the opportunity to work in a great hotel and develop your career within a large company.

Guoman Hotels Management UK Limited operates two leading hotel brands - Guoman Hotels, with five deluxe hotels in Central London, and one in Shanghai, and Thistle Hotels, with 32 hotels in key locations throughout the UK and with two in Malaysia.

At Guoman and Thistle we are passionately committed to delivering the best possible service to our guests & career opportunities to our employees, as it is our people that make Guoman and Thistle Hotels truly special.

Visit our websites: and

We thank you for your application and advise you due to the high volume of applications that we receive, if we have not contacted you within 14 days your application has been unsuccessful on this occasion.
please apply for the job using the following link.

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Stephen Nash