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London Home Page > Jobs > Financial Services and Banking > Manager - Financial Analytics

Manager - Financial Analytics

Posted on: Tuesday 27 August
Posting no: 6778808793

Investigo are representing a Top Tier Retail bank in their search for a Manager of Financial Analytics.The holder will support the Head of Strategic analysis and be responsible for creating standardized analysis that provides insight behind trends reported by the global MI team in the following areas

Customer Value Management
Distribution channels
Business services (operations, change management and risk)
Key responsibilities include:

Support the analysis and response to queries arising from global MI
Develop query tracking, workflows and the appropriate audit trail for all responses
Produce and enhance standardized analysis of Customer segments and propositions, and support implementation across regions
Produce analysis to provide insight into how customers are using multiple distribution channels (Branch, ATM, Digital, Mobile & Contact Centre) in their relationship with the bank and how that can be optimized
Provide analytical insights into how quality, cost and speed are being optimized in our back office operations both in support of efficiency goals (e.g. Cost Efficiency Ratio 48-52%) and high levels of customer satisfaction
Develop performance benchmarks that can be used in analysis to contextualize a specific Country's of Region's performance
The ideal candidate for this role will be 2-4 years post-qualified in a recognized accountancy qualification with a strong analytical background.

Please email for more information.

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Investigo Banking and Financial Services