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Leisure and Tourism Jobs London - Find Leisure and Tourism Jobs in Greater London

London Home Page > Jobs > Leisure and Tourism > Leisure & Entertainment Sales Manager

Leisure & Entertainment Sales Manager

London
Posted on: Sunday 11 August
Posting no: 1249127869

Experience - Previous Five Star/Luxury Hotel Sales Experience is essential for this post. ·Key contacts within the Leisure / Entertainment sector are essential for this post. ·Experience of the London market desirable but not necessary. ·Previous experience of working within a large dynamic sales team is desirable.

Skills and Knowledge ·Excellent selling skills and understanding of sales processes ·Strong analytical skills to develop and review reports (including Revenue Management) and determine other opportunities and ways to increase business levels. ·Systems knowledge (MARSHA, Opera. MarRFP) and software knowledge (Microsoft Office, etc.) desirable but not necessary. ·Ability to prioritize and organize multiple work assignments and delegate responsibility effectively. ·Ability to communicate the EDITION ethos to the Sales Team, to other employees at a property level and to customers. ·Ability to translate business needs into what needs to be done; ensures that all work is completed effectively; monitors the progress of work against schedules and budgets; maintains high performance standards. ·Fosters relationships and a positive climate to build effective teams that are committed to organizational goals and initiatives; demonstrates flexibility in approach. ·Creates an atmosphere in which timely information flows smoothly throughout the department; possesses exceptional communications skills. ·Supports and manages change within the organization, taking steps to remove barriers or to accelerate its pace. ·Effective up-sell skills of products and services and strong persuasion skills. ·Broad understanding of facility management (sanitation, maintenance, operations). ·Strong customer development and relationship management skills. ·Knowledge of overall hotel operations as they affect departments. ·Strong knowledge of contract management and legalities. ·Financial management skills e.g., ability to understand P&L statements, manage operating budgets, forecasting and scheduling. ·Strong problem-solving and organizational skills. ·Strong presentation and platform skills. ·Effective decision making and influence skills. ·Strong customer development and relationship management skills ·Possesses excellent telephone sales skills ·Ability to set accurate account and revenue goals ·Ability to develop and implement successful sales strategies for individual accounts ·Ability to manage and balance group and local business ·Knowledge of group and transient business ·Knowledge of products, cultures and brand strategies ·Knowledge of contractual agreements and legal implications ·Understands revenue management functions and account profitability ·Ability to interpret market data and apply to sales strategy ·Ability to execute against the hotel strategy; drive results ·Effective decision making skills ·Ability to influence others ·Strong problem-solving skills ·Strong consensus building skills ·Strong analytical skills ·Good negotiation skills ·Effective change management skills ·Strong presentation skills ·Strong organization skills ·Strong customer and associate relations skills

Education or Certification 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major preferred ·The following are specific responsibilities and contributions critical to the successful performance of the position

Sales & Marketing ·Manages leisure & entertainment accounts. ·Works with Film Studios and entertainment agents to drive business in line with hotel sales strategies ·Proactively identifies, qualifies, and solicits new business to achieve personal and hotel revenue goals. ·Closes the best opportunities for the hotel based on market conditions and hotel needs. ·Understands competitors' strengths and weaknesses, and knows how to sell against them. ·Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. ·Effectively develops relationships within the community to strengthen and expand customer base for sales opportunities. ·Prospects new leisure & entertainment business through phone solicitation, on-site sales calls, customer visits to the hotel, trade shows, sales blitzes, direct mail, newspaper and on-line research. ·Drives and manages leisure & entertainment account production through improved customer loyalty and excellent account management. ·Negotiates appropriate rates for assigned accounts. ·Works with the Revenue Manager to squat on accounts where necessary. ·Develops accurate contracts and offers and gains the commitment of the customer. ·Possesses knowledge and appreciation of EDITION, its brand culture, philosophies and initiatives. ·Adheres to all EDITION standards, policies, and procedures ·Follows overall corporate sales strategy as specified by the Director of Sales & Marketing. ·Performs other duties as assigned to meet business

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phone: Marriott on 44 20-7973 1000